{"id":5,"date":"2008-08-12T16:50:48","date_gmt":"2008-08-12T16:50:48","guid":{"rendered":"https:\/\/www.enerpro-inc.com\/support\/"},"modified":"2021-05-21T16:59:38","modified_gmt":"2021-05-21T16:59:38","slug":"support","status":"publish","type":"page","link":"https:\/\/www.enerpro-inc.com\/support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22.3&#8243; background_image=&#8221;https:\/\/www.enerpro-inc.com\/wp-content\/uploads\/2019\/03\/Piping.jpg&#8221;][et_pb_fullwidth_header title=&#8221;Technical Support&#8221; _builder_version=&#8221;3.25.3&#8243; background_color=&#8221;rgba(38,142,197,0.89)&#8221; custom_padding=&#8221;28px||28px|&#8221; z_index_tablet=&#8221;500&#8243; title_text_shadow_style=&#8221;preset1&#8243; title_text_shadow_color=&#8221;rgba(0,0,0,0.14)&#8221; text_shadow_style=&#8221;preset1&#8243; text_shadow_color=&#8221;rgba(0,0,0,0.25)&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22.3&#8243;][et_pb_row _builder_version=&#8221;3.25.3&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25.3&#8243;][et_pb_text _builder_version=&#8221;3.27.4&#8243;]\n<h3 style=\"text-align: center;\">Technical support is always available during normal business hours by telephone.<\/h3>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;]\n<h3>Hours:<\/h3>\n<p>8:00 a.m. &#8211; 5:00 p.m. PST<br \/>16:00 &#8211; 01:00 GMT<\/p>\n<p style=\"text-align: left;\">When you place the call, please tell the receptionist the type of support you need from the following categories; you will be immediately directed to the proper department:<\/p>\n<ul>\n<li>Design Support<\/li>\n<li>In-Service Support<\/li>\n<\/ul>\n<div class=\"text-sub\">Contact Number:<\/div>\n<ul>\n<li>(805) 683-2114<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Email: <a href=\"mailto:support@enerpro-inc.com\" target=\"_blank\" rel=\"noopener noreferrer\">support@enerpro-inc.com<\/a><\/p>\n<p style=\"text-align: left;\">Browse our <a href=\"technical-library\">technical library<\/a> for information by product, or use our search engine to get started.\u00a0 If you prefer to communicate via email, start with the support email address above.<\/p>\n<div class=\"columns\">\n<div class=\"column-left\">\n<ul class=\"list-col\">\n<li><a href=\"https:\/\/www.enerpro-inc.com\/downloads\/Enerpro_Sales_Policy_2015.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sales Policy<\/a><\/li>\n<li><a href=\"https:\/\/www.enerpro-inc.com\/support\/rma-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">RMA Policy<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_10&#8243; _builder_version=&#8221;3.25.3&#8243;][\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Technical support is always available during normal business hours by telephone.Hours: 8:00 a.m. &#8211; 5:00 p.m. PST16:00 &#8211; 01:00 GMT When you place the call, please tell the receptionist the type of support you need from the following categories; you will be immediately directed to the proper department: Design Support In-Service Support Contact Number: (805) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<script type=\"text\/javascript\">var _gaq = _gaq || []; \t_gaq.push(['_setAccount', 'UA- 24683472-1']); \t_gaq.push(['_trackPageview']); \t(function() { \t\tvar ga = document.createElement \t\t('script'); \t\tga.type = 'text\/javascript'; \t\tga.async = true; \t\tga.src = ('https:' == \t\tdocument.location.protocol ? 'https:\/\/ssl' \t\t: 'http:\/\/www') + '.google- analytics.com\/ga.js'; \t\tvar s = \t\tdocument.getElementsByTagName \t\t('script')[0]; \t\ts.parentNode.insertBefore \t\t(ga, s); \t})();<\/script> <div class=\"text-sub\"> <p style=\"text-align: left;\"><strong><img class=\" alignright size-full wp-image-2\" src=\"https:\/\/www.enerpro-inc.com\/wp-content\/uploads\/2008\/08\/support.png\" alt=\"\" style=\"float: right; margin-left: 10px; margin-right: 10px;\" border=\"0\" width=\"240\" height=\"180\" \/>Technical support is always available during normal business hours by telephone. <\/strong><\/p> <p><strong><br \/>Hours:<br \/><br \/>8:00 a.m. - 5:00 p.m. PST<br \/>16:00 - 01:00 GMT<\/strong><\/p> <p style=\"text-align: left;\">When you place the call, please tell the receptionist the type of support you need from the following categories; you will be immediately directed to the proper department:<\/p> <ul> <li>Design Support<\/li> <li>In-Service Support<\/li> <\/ul> <div class=\"text-sub\">Contact Numbers:<\/div> <ul> <li>(805) 683-2114<\/li> <li>(877) 648-2114 Toll Free<\/li> <\/ul> <p style=\"text-align: left;\">Email: <a href=\"mailto:support@enerpro-inc.com\" target=\"_blank\" rel=\"noopener noreferrer\">support@enerpro-inc.com<\/a><\/p> <p style=\"text-align: left;\"><br \/> Browse our <a href=\"technical-library\">technical library<\/a> for information by product, or use our search engine to get started.\u00a0 If you prefer to communicate via email, start with the support email address above.<\/p> <div class=\"columns\"> <div class=\"column-left\"> <ul class=\"list-col\"> <li><a href=\"https:\/\/www.enerpro-inc.com\/wp-content\/uploads\/2008\/08\/Enerpro_Sales_Policy_2015.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sales Policy<\/a><\/li> <li><a href=\"support\/190\" target=\"_blank\" rel=\"noopener noreferrer\">RMA Policy<\/a><\/li> <li><a href=\"https:\/\/www.enerpro-inc.com\/wp-content\/uploads\/2008\/08\/RMA_Request_Form_Web.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">RMA Request Form<\/a><\/li> <\/ul> <\/div> <div class=\"column-right\">\u00a0<\/div> <\/div> <\/div>","_et_gb_content_width":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - 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